Replacement Certificate
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Certificates for training are issued in the name of the delegate, to the person or organisation that placed the original booking. In the event that you have not received your certificate please contact them first. All certificates contain a unique serial number. Replacement certificates are produced to supersede any previously printed certificate. The FIA is not able too produce additional copies. Certificates are produced according to the information supplied at the time of booking. The FIA will not be held responsible for errors made during booking and reserve the right to charge for corrections. In the event that the FIA make an error please return the certificate with a note clearly detailing the correction requested. |
Replacement Certificate Request Form and instructions - this form should be sent to our Training Coordinator, Melena Blake at mblake@fia.uk.com.
Once the form has been received an invoice will be raised. You will then be able to pay by cheque or online through E-Shop. Please allow 28 days to process your replacement certificate. The FIA is not able to prioritise a request for a replacement.
Terms & Conditions
- Replacement Certificates will only be issed following confirmation of entitlement through our database and receipt of cleared funds for payment in full.
- Payments received for replacement certificates are non-refundable.
- In the event certificate details cannot be located the applicant will be informed in writing. Applicants will be given 28 days to respond before the request is cancelled.
- The FIA will not change or replace the information included on the certificate at the time of original issue, except where this is to correct an error.
- The FIA will, at the request of the applicant, remove the company name from a certificate. No other name will be entered in its place.
- The FIA reserves the right to charge for a certificate to correct an error in the information supplied.
Certificates remain the property of the company or individual that placed, and made payment for, the booking. Any request for a replacement certificate must be with the appropriate authority.
By completing the request form the applicant states that they have the appropriate authority for requesting a replacement certificate. In the event that authority is in question the applicant will be sent a written request for further clarification as is considered necessary. Applicants will be allowed 28 days to respond before the request is cancelled.
The FIA reserves the right to refuse a request for a replacement certificate and will not be held responsible for issuing a replacement certificate to an unauthorised person.
- Certificates form part of an individual's person data and are covered by the provisions of the Data Protection Act 1998. Under the terms of this Act, it is an offence to provide or obtain the personal data of another individual without their knowledge and express consent. Both the FIA and the applicant are required to observe the terms of this Act.
By completing this request form the applicant confirms they are requesting a replacment certificate relating to their own awards and not those of another person. Where a company representative is requesting a certificate on behalf of the delegate, they state that they are acting on behalf of the delegate and have the appropriate authority.
The FIA reserves the right to refuse to process any application for a replacement certificate if the identity of the applicant is in question. In this event, the FIA will send a written request for such further clarification as is considered necessary. Applicants will be allowed 28 days to respond before the request is cancelled.